PRIVACY & COOKIE POLICY

 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.


For the purpose of applicable data protection laws, the data controller is Little Monster Media Ltd, with company number 14292419 and with its registered office at 45 Combe Avenue, Portishead, Bristol, BS20 6JE (Little Monster Media). 

 

Information we collect:

We may collect the following information about you:-

·      Identity data: including name, title, address, date of birth, sex and/or gender;

 

·      Contact data: including billing address, shipping address, telephone number, and email address;

 

·      Financial and transactional data: including debit, credit card or bank account information, details about payments to and from you, details of transactions you carry out through our website and of the fulfilment of your orders. We do not store your credit or debit card information once the transaction is complete.  For further information visit: https://www.pcisecuritystandards.org/pci_security/.

 

·      Analytical data: including your internet protocol (IP) address, your login data, browser type and version, websites you visited before this website, time zone setting and location, browser plug-in types and versions, operating system and platform, traffic data, weblogs and other communication data;

 

·      Website use data: including clicks, internal links, pages visited, scrolling, searches, timestamps,

 

·      Usage data: includes anonymous statistical data about our users' browsing actions and patterns and use of our site; and

·      Marketing and communications data: includes your preferences in receiving marketing contact from us and our third parties and your communication preferences.

 

HOW WE COLLECT INFORMATION FROM YOU

We may collect and process the following data from direct interactions.

·      Your identity, contact, and financial and transactional data, when you:

- buy our products or services, for example, we may email you to tell you that you’ve made a purchase or your order has shipped,

- correspond with us by post, phone, email or otherwise,

- enter into competitions, promotions, surveys,

- give us feedback, or request further information,

·      Your identity, contact and marketing and communications data, when you request marketing to be sent to you.

 

 

We may collect and process the following data from automated technologies or interactions.

·      Your technical and usage data, when you:

- interact with our website,

- accept certain cookies and other similar technologies,

- interact with other websites employing our cookies.

Please see below for more information about the cookies we use.

 

LAWFUL BASES FOR USE OF THE INFORMATION


We will only use your personal data for the purposes for which we collected it. We use information held about you in the following ways:

·      Identity data, contact data, financial and transactional data: Where we need to perform the contract we are about to enter into or have entered into with you, such as for our products or services,

 

·      Identity data, contact data, technical data, usage data, financial and transactional data: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests,

·      Identity data, contact data, financial and transactional data: Where we need to comply with a legal obligation,

 

·      Identity data, contact data, marketing and communications data and technical and usage data: With your consent.
You have the right to withdraw your consent to marketing at any time by contacting us using the contact information at the bottom of this policy.

 

SECURITY OF YOUR PERSONAL DATA

Little Monster Media take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy & cookie policy. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. We have set retention periods for all personal information and will take reasonable steps to destroy or anonymise personal information at the end of the retention period.

In some circumstances you can ask us to delete your data: see Your Rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

SHARING YOUR INFORMATION

We may disclose your personal information to the following third parties for the following reasons:

•      Squarespace, our analytics and email marketing provider to learn about site traffic and activity;

•      Mailchimp, our marketing automation platform to manage our mailing lists; and

•      contractors who for example, support us in providing our services to you.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets and any such new owner may use your personal data in the same way as set out in this privacy & cookie policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and we only permit them to process your personal data for specified purposes and in accordance with our instructions.

We share your personal data with the above third parties. This may involve transferring your data outside the UK. Whenever we transfer your personal data out of the UK, we ensure that appropriate safeguards are in place which afford you a similar degree of protection.

 

MARKETING

With your consent, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. When you have asked us to be added to our mailing list we will share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

 

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.  We use the following cookies on our website:

Except for functional and required cookies, cookies will expire after up to 2 years.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

•      Your IP address

CUSTOMERS

When you buy something on this website, we collect personal information from you to fulfil the order. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

WEBSITE VISITORS

This website is hosted by Squarespace.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in an anonymised form.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

 

YOUR RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

·      You have the right to be informed that we hold your personal data and how we use it.

 

·      You have the right of access to know what personal data we have for you and to check that we are processing it lawfully.

·      You have the right to update and correct your personal data. We may need to verify the accuracy of new data you provide to us.

 

·      You have the right to request removal of your data.  Please be aware that we may have to keep some of your data to comply with the law or for HMRC purposes but we will evaluate your request within applicable data protection laws.

·      You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by not opting in to marketing. You can also exercise the right at any time by contacting us using the contact information at the bottom of this policy.

 

·      You have the right to object to automated individual decision-making and profiling.

 

·      You have the right to lodge a complaint about our handling of your personal data with the Information Commissioner’s Office (ICO) but we would appreciate the opportunity to deal with your concerns before you approach the ICO so please contact us in the first instance using the contact details at the bottom of this privacy & cookie policy.

Address: UK Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: +44 (0) 01625 545745

Website: www.ico.org.uk

 

CHANGES TO OUR PRIVACY & COOKIE POLICY

Any changes we may make to our privacy & cookie policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

 

CONTACT


Questions, comments and requests regarding this privacy & cookie policy are welcomed and should be addressed to: adam@littlemonstermedia.co.uk with the subject line “Data Management” or by post, addressed to: Data Management, Little Monster Media Ltd, 45 Combe Avenue, Portishead, Bristol, BS20 6JE

 

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